Three Columns Studio Refund Policy
At Three Columns Studio, we are committed to ensuring customer satisfaction. If for any reason
you are not completely satisfied with your purchase, please review our detailed refund policy
below:
1. Eligible Products for Refund
Refunds apply only to tangible or digital products purchased directly on our website
https://threecolumnsstudio.com. Eligible products include:
- Defective products or those with manufacturing errors.
- Services not provided as described in the contract.
- Digital products that have not been downloaded or used.
2. Conditions for Requesting a Refund
Refund requests must meet the following conditions:
- The request must be made within 7 days of purchase.
- The product must be in its original condition, undamaged, and unmodified.
- Proof of purchase (invoice or order number) is required.
3. Exclusions
Refunds will not be issued in the following cases:
- Downloaded or used digital products.
- Damages caused by misuse or negligence.
- Services already fully provided.
- Discounted or promotional products, unless defective
4. Refund Process
Submit a refund request to contactthreecolumns@gmail.com with the subject: “Refund
Request – [Order Number].”
2. Include in the message:
- Full name.
- Order number.
- Detailed reason for the request.
3. We will review your request and respond within 5 business days
4. If approved, the refund will be processed using the same payment method within 7 to 14
business days.
5. Changes or Modifications
Three Columns Studio reserves the right to modify this refund policy at any time. Any changes
will be notified through our website.
For any questions or additional assistance, contact us at contactthreecolumns@gmail.com.
